Seller and scope
The Waicong store is operated by AUDIO-TECHNICA CANADA, INC., The Hawthorns, Barnstone Road, Langar,
Nottingham, NG13 9HH, Business Number (BN): 763933314. These Terms of sale apply to the selection and
purchase of microphones advertised through waicong.com, including the order request and
confirmation process.
Please read these terms together with the Returns policy and Privacy policy. Nothing in these
terms excludes or reduces any consumer right that cannot legally be waived under applicable
Canadian federal or provincial law.
Products and suitability
Product names, key specifications and listed features are provided to help you choose a
microphone suitable for your equipment and recording environment. Compatibility may depend on
your computer, connection type, recording software and accessories. Details are subject to the
manufacturer specifications for the relevant model.
Product images show the style and general appearance of the equipment. Variations in accessories,
finish or packaging may occur where permitted by the product description and confirmed before
completion of the purchase.
Pricing and order acceptance
Product prices are displayed in Canadian dollars before applicable sales taxes and delivery.
GST/HST and, where relevant, PST, RST or QST depend on the province or territory where the goods
are delivered. The basket and checkout offer a destination-based estimate, not a final tax
invoice. Actual tax liability and the correct taxation of delivery are established when dispatch
details and the order are confirmed.
Shipping estimates use standard Canadian domestic-parcel benchmarks for typical microphone
orders. The final shipping charge is confirmed after the shipping origin, destination postal
code, packed dimensions and carrier service are known. Where goods are dispatched
internationally, duties, import sales taxes, customs brokerage and other charges may apply. Any
amounts known to be payable by the customer will be disclosed before payment, and the customer
may decline the revised order if the final amount differs materially from the estimate.
Adding an item to the bag or submitting an order request does not reserve stock or complete a
purchase. The seller will confirm availability, product quantities, the applicable taxes and
fees, delivery charges and the full payable amount before asking the customer to authorise
payment.
Payments
The checkout collects the information needed to prepare an order request, including contact and
delivery details. No payment method is selected and no card or PayPal information is requested
at this stage. If the requested products are available, the seller will first confirm the final
price, taxes, delivery charges and any additional fees. A secure payment arrangement will be
offered separately only if the customer agrees to proceed.
Never include card numbers, card security codes, PayPal credentials or account passwords in order
notes or general enquiries. A request is not a purchase contract or payment authorisation. If
the final terms are not agreed, the request may be cancelled without payment.
Delivery and order changes
Delivery options, dispatch origin, shipment size, carrier service and total charges are reviewed
against the Canadian destination provided by the customer. Regional and remote-area surcharges
or international import-related charges may be relevant depending on the dispatch route. The
confirmed delivery arrangement is provided before payment is requested; an estimate in the bag
is not a guaranteed shipping quotation.
The customer is responsible for supplying an accurate Canadian delivery address and may request a
change or cancellation before dispatch. Once the item has shipped, any change or return is
handled under the Returns policy and applicable consumer rights. An expected delivery period is
not guaranteed unless expressly agreed.
Returns, defects and refunds
Eligible unused products may be returned under our 30-day returns policy, subject to the original
condition, completeness and return-authorisation requirements described on the Returns policy
page. This voluntary policy does not displace any statutory remedy for defective, damaged or
misdescribed goods.
Refunds for accepted returns are processed through the agreed payment route after the product has
been received and inspected. Please consult the Returns policy for the steps, shipping
responsibilities and expected handling time.
Responsibility and legal rights
Customers should use microphones according to their manufacturer instructions and the
requirements of connected equipment. Actual audio quality also depends on microphone placement,
room noise and other recording conditions. Waicong does not guarantee a particular professional
or commercial result from using any product.
To the extent permitted by law, liability is limited to losses that are reasonably foreseeable in
connection with the relevant transaction. This limitation does not affect legal rights relating
to fraud, defective products or any other liability that cannot lawfully be excluded.
Applicable law and updates
These terms are interpreted subject to applicable law and to any mandatory protections available
to Canadian consumers in their province or territory. If a provision is found unenforceable, the
remaining provisions continue to apply insofar as the law permits.
The version applicable to an order is the version in effect when the order is confirmed. Updates
will be published with a revised date and will not retroactively remove rights under a
previously completed purchase.